We are hiring a Technical Publications Writer

Job Title

Technical Publications Writer at ERA

Entrepreneurs Roundtable Accelerator (ERA) is seeking a Technical Publications Writer to join our team in supporting our accelerator’s platform and helping ERA portfolio companies perform advanced technical publication writing tasks.

Location

New York, NY

About ERA

ERA (http://eranyc.com) is an early-stage investment fund and technology accelerator in NYC. Since 2011, ERA has invested in 190+ companies through its accelerator platform. Its portfolio companies are currently playing leading roles in the evolution of virtually every major global industry.

About the Role

We are looking for a Technical Publications Writer to produce high-quality documentation that contributes to the overall success of our portfolio company products.  You will work collaboratively with developers, quality engineers, product managers, and usability experts to ensure the improvement of product for users within our portfolio companies.

 

Requirements

  • Proven working experience in technical writing of software documentation
  • Ability to deliver high-quality documentation paying attention to detail
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
  • Ability to communicate strategies to audiences/teams to explain technical information in a user-friendly manner, including manuals, online videos, social media, web, graphic, and text
  • Excellent written skills in English
  • Strong working knowledge of Microsoft Office
  • University degree in Communications required
  • Bilingual in English and Chinese Mandarin

What You’ll Be Doing

  • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
  • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience in both English and Mandarin Chinese
  • Write easy-to-understand user interface text, online help and developer guides
  • Create tutorials to help end-users use a variety of applications
  • Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
  • Create and maintain the information architecture
  • Utilize a variety of media forms; include images and charts
  • Analyze current content and make improvements as necessary

Compensation

Full-time with full health benefits, three weeks paid vacation

If interested, please send the following to [email protected]

  1. Resume
  2. LinkedIn and other social media profile links
  3. Brief paragraph on why you are the best person for this job