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What’s the best customer service story you know? Every company seems to have that one story where their customer service department went above and beyond to create a legendary customer experience.

New York—June 12, 2017—Entrepreneurs Roundtable Accelerator (ERA) today announced that it has selected 11 startups for its Summer 2017 class, which begins today.

In the past decade, the business world has realized something that the Lakers, Yankees and Patriots have known forever: talent wins games. More than ever, a company’s ability to attract and retain top talent serves as a major factor in its long-term success or failure. In other words: the war for to

When I was still a practicing attorney, I sat down to brainstorm business ideas for the legal technology company I wanted to start. The very first thing I wrote on my legal pad was “customer service.”

One of Agolo’s main areas of focus is text summarization. Summarization is the process of taking a mess of unstructured information and distilling it into something consumable. Easier said than done. This formulation of the problem oversimplifies many considerations that a summarization system. . .

Socks, coasters, mints, hand sanitizer, candy, usb drives, flashlights, backpacks, notebooks, pens, water bottles, tote, phone chargers, t-shirts, keychains, moleskins, phone cases, paper weights, sunglasses, bluetooth speakers, baseball hats…. Those are just some of the items our CEO has collected at the 300+ conferences he’s attended over the years. How many socks, coasters, mints, hand […]

This month’s Dessert Spotlight features a new addition to Sweetist: La Newyorkina, the Mexican paleteria/ice creamery/all things Mexican dessert shop run by Fany Gerson, also head of the Dough donut empire. While La Newyorkina’s carts and its refreshing paletas have been a feature of New York City summers since 2010, its first brick-and-mortar location in […]

Remember how we used to book a flight in 1997?
You called 411 to get a phone number for each airline, called each one, waited for a booking agent, reviewed all your options, wrote them all down on paper, and finally made a decision…which you immediately worried was the wrong choice. Some time later

Airbnb hosting can be just as popular and profitable in Boise as it is in Brooklyn. Even though many people associate Airbnb with hip big cities on the coasts, it has become just as successful in smaller communities throughout the heartland.

Deciding how much to spend when shopping for a ring is a difficult task. We’ve heard every recommendation imaginable: Two to three month’s salary, as much as you can afford, as little as possible, as much as possible.