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Read the latest insights from ERA companies

How to Measure and Predict Customer Lifetime Value

Customer Lifetime Value (CLV) is the total revenue a customer generates for a business. It’s a simple formula — no fancy tools needed — which looks like this: GML is the gross margin per lifespan (how much profit each customer provides in their lifespan), R is the monthly retention rate (inverse of the churn rate), and […]
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NYC’s Entrepreneurs Roundtable Accelerator Announces Participants for its Summer 2020 Program; Companies Receive $100,000 Investments

New York—July 21, 2020—Entrepreneurs Roundtable Accelerator (ERA) today announced that it has selected its Summer 2020 class, which begins today. The companies selected to participate in the four-month program are innovating in a variety of significant industries, all with businesses ready to take advantage of ERA’s platform and the broader New York City opportunity. This […]
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ERA Statement to our Founder Community

These past few months have been a time of crisis for our New York community and our country. The senseless killings of George Floyd, Ahmaud Arbery, Breonna Taylor, along with too many Black Americans before them, have only highlighted racist attitudes and institutional racism that have plagued us as a country for far too long. […]
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User Research in the Time of Coronavirus

Depending on where you live, the industry you work in, you may have experienced a collective escalation in the concern about Coronavirus, aka COVID-19. We certainly have here at User Interviews. As research advocates, we’re always on team discover what’s true; don’t panic. What we know is that markets are reacting, and places of business […]
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NYC’s Entrepreneurs Roundtable Accelerator Announces Participants for its Winter 2020 Program; Companies Receive $100,000 Investments

New York—January 13, 2020—Entrepreneurs Roundtable Accelerator (ERA) today announced that it has selected its Winter 2020 class, which begins today. The companies selected to participate in the four-month program are innovating in a variety of significant industries, all with businesses ready to take advantage of ERA’s platform and the broader New York City opportunity. This […]
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